Posts Tagged ‘maruti’

My first car – small car – Maruti Alto

Wednesday, January 25th, 2012

I remember when i bought my first car. It is Maruti Alto. It was obvious i was looking for car which is affordable and easy to maintain. Maruti always comes first when we think about better car servicing because if its large network of maruti authorized service station. Maruti Alto is considered to be rough and tough car which is fit for India roads and mileage is better in the same category. Maruti Alto was improved version of Maruti 800 with more comfort and features like well balanced chasis, better interiors and powerful AC.

Maruti Alto

Today, Maruti got world’s best small car. According to HT report, the Alto sold over 310,000 units in India during the year and was the only small car in the world to have sold that much units. Volkswagen Gol, Fiat Uno are the next ones in the world.

There are launch of new small cars Tata Nano. Bajaj is trying to launch new one in the same category, but Maruti is still house-hold name in small cars. Maruti has a large network of 2992 maruti authorized serive station all across India.

Source:
http://www.hindustantimes.com

Maruti Sale Declines, But Tops in Customer Satisfaction in after-sales-service

Tuesday, January 24th, 2012

Today’s news report of Maruti shows first time losses in three years. Labour problems and fuel price hikes re major reasons for these losses. Experts think people have more choices in the market and Maruti could not meet demands because of less production at their plants. There are different assumptions and debate.

Maruti Alto

In Nov 2011, according to JD Power Report, Maruti Suzuki India has topped in customer satisfaction with dealer service for a 12th consecutive year. The reason is a large network of service center and strict guidelines for dealers to follow during audit process. JD Power also said that highly satisfied customers with overall service performance show more loyalty to both dealerships and the brand.

Maruti has made a trusted name at every home with a large network of 2992 car service centers all across India. There are three 3 categories of Maruti authorized service station, A-category, B-category and C-category. Apart from dealer, Maruti has Service Zone, which gets upgrade from MASS and have different guidelines for maintaining quality servicing and repairing.

Source:
http://www.zigwheels.com

http://indiatoday.intoday.in

Race of Small Cars. Bajaj Auto’s Small Car at Auto Expo 2012

Monday, January 2nd, 2012

Bajaj Auto is following Tata Motor’s success of Nano, the world’s cheapest car. There is a race of manufacturing low price and high fuel afficient cars. The small car by Bajaj Auto will be manufactured in collaboration with Nissan Motors and Renault. Bajaj’s small car is named as RE60 and it expected to give higher fuel efficiency of 30 kmpl which is more than Tata Nano.

Even every car manufacturer wants to follow success of Tata Nano, but it was not easy to achieve that. There was a time when many car breakdown and firing incidents were reported with Tata Nano. To save its position the company announced schemes and Tata motors maintenance contracts at cheapest price. Tata set up special Nano Access Points on the similar model of Ace mini truck for smaller towns across the country.

The Bajaj model is a five-seater like Nano, but will be more spacious. As soon as the small car by Bajaj launches, it is expected to entice customers who were thinking about purchasing Nano, the world’s cheapest car. The time would tell us how Bajaj Auto would make their success with small car.

In small cars, Maruti Alto is still preferred car for mediocre families. Even if this is not much cheapest, but people still trust it. Maruti has setup a large network of car service centers, that build trust without worry of car maintenance.

Source / More reading:

http://www.thehindubusinessline.com

http://economictimes.indiatimes.com

http://truthdive.com

Car servicing facility for every 25 km across India

Sunday, November 27th, 2011

Affordability and convenience of buying a car in every city has increased demand. A recent estimate says the total number of vehicles in India are 60-70 million and 14% are cars and taxis (wiki).

After-Sales service would become a major criteria while selection of any car for buying. Maruti announce to add 1500 car servicing outlets by 2015 and plans to open car servicing facility for every 25 kms across India.

Maruti has a large network of MASS (maruti authorized service station) apart from servicing outlet at dealerships. Presently Maruti has 2992 maruti service stations in 1,406 cities in India.

In small town, customers need to get their servicing done from nearest major city. Opening service centers everywhere within 25 kms definitely would help customers to enjoy facilities. This approach definitely help increasing Maruti cars sales.

Last year Tata Motors focus on after sales service to increase sales of Nano in small towns. Now for every car manufacturer, building a network of car servicing outlets also is become important while opening sales outlets.

Source:
http://articles.timesofindia.indiatimes.com

why-do-majority-buy-maruti-not-because-of-features-it-is-servicing

india-will-have-450-million-cars-20-years-from-now

Car airbag can save your life during an accident. Check out if it is functional in your car.

Tuesday, May 10th, 2011

In a recent incident, car owner claims non-functioning of airbag in his Maruti car. The car is equipped with two airbags that are supposed to prevent injuries during an accident. The airbags were supposed to open at the time of a collision but they did not work and driver got injuries.

Car manufacturers follow many safety measures in the car. Seat-belt is very common and statistics have shown that the use of seat belts has saved thousands of lives that might have been lost in collisions. To increase safety during an accident, car-airbag has been installed in many models as an additional features. The concept of the airbag has been around for many years. Its cost varies from 1 lac to 2 lac (depending upon the model).

How car airbag works?

Airbag is a soft pillow to land against in a crash. What an airbag wants to do is to slow the passenger’s speed to zero with little or no damage. The constraints that it has to work within are huge. The airbag has the space between the passenger and the steering wheel or dashboard and a fraction of a second to work with. Even that tiny amount of space and time is valuable, however, if the system can slow the passenger evenly rather than forcing an abrupt halt to his or her motion.

How do you make sure if this is functional?. You need to get it checked from your car dealer / service station. Probably they must have some technique to show you how airbag will open up.

Maruti Suzuki served legal notice on non-functioning airbags

http://auto.howstuffworks.com