Posts Tagged ‘bosch car service’

Car Servicing Job Card Online. Web Based Garage Software

Friday, January 7th, 2011

Once you visit your car workshop, you may ask service manager many questions about car servicing or repair work to be done. Do you keep your job card with you after car servicing? There are few who preserves it or car workshop needs to provide detail of last job work done.

In India, Dealers are maintaining job cards using desktop applications, but rarely, customers ask for printouts of their last servicing details. Either customers do not ask for it or dealers do not provide it to customer. Lack of processes at small workshops, you can not imagine if you can have even job card ready. Independent car workshops and service stations have no specific software to use for car booking and job cards.

Bosch Car Service has setup authorized car service centres network all over the world. There are over 260 Bosch Car Service in India. For many garages and small workshops, managing the administrative tasks of the business can be complex and time consuming. Bosch Car Service Network has recently recommended MAM’s Web-based Garage Software to all authorized workshops.

MeriCAR.com is promoting Bosch Car Service centres and providiing web based solutions to send online enquires and manage them using web based software. MeriCAR.com is building web based software to allow car owners to manage their servicing requirements / online diary.

Source:
http://www.tyrepress.com

Don’t Pay For Your Car Mechanic’s Negligence

Thursday, November 11th, 2010

Once you believe your car mechanic and you do not bother anything next time until something wrong has happened. How many time you have changed your car mechanics or car workshop? Possible if you are paying for your car mechanic’s negligence. Here is a situation that may happen to you:-

I’ve been going to car workshop for a few years and up until now they’ve provided what I would consider to be a good service. Anyway, they serviced my car and I picked it up and took it home. The next morning, there’s a huge pool of oil under the car. I took the car back to the garage and they felt sorry about using wrong washer on the plug.

I took the car home, woke up next day to another pool of oil. I had to use the car to get to work, so I topped the oil up and set off with the intention of dropping the car off at the garage again in the evening. I got to the end of the road and there’s a loud clattering noise coming from the engine bay. I called the garage and they asked me not to drive and the car gets picked up.

Later that afternoon, the garage called back and said ‘It’s not the engine, it’s your steering pump; the bearings have exploded and there’s power steering fluid everywhere. It’s nothing to do with us, you need to pay for getting it transported over, new belts and a new pump’.

Okay, let’s think about this, because to me it doesn’t really make any sense. First of all, they have had two opportunities to spot the leaking fluid and didn’t. Secondly they lied to me about the ‘wrong washer on the sump plug’. Finally, and most importantly, if they had spotted the steering fluid leak in the first place, my pump may well have not died. After all, when I spotted what I thought was an oil leak the pump wasn’t making any bad noises.

I think they have been completely incompetent throughout and I don’t think I should be paying for any of this. As you would expect, the garage doesn’t agree.

Here are some suggestions to reduce chance you need to pay for your car mechanic’s incompetence.

Visit Authorized Garage:

You can not trust car mechanic even if you are using them for long. You must go to authorized car workshop, garages. There are Bosch Car Service centres. They have some standards/criteria to give authorization to small car workshops.

Check Out Car Workshops Reviews:

You can also check out if there is any review available. MeriCAR.com is providing reviews of car workshops and service centres and they are real customers experience.

Using any car mechanics who is just near to your home, is not enough to save your car (or bill).

Source: WeeklyGripe

Majority of Car Mechanics Missed at least one potentially dangerous fault (Survey)

Sunday, August 29th, 2010

According to recent survey with 62 garages by UK company “which?” 87 per cent of the garages missed or ignored at least one potentially dangerous fault while 39% charged for a product that wasn’t supplied. As part of its survey, investigators made four deliberate, easily-fixed faults a competent mechanic should spot such as a deflated spare tyre, low brake fluid or a blown bulb. The survey was conducted with garages affiliated to the Bosch Car Service scheme, Motor Codes scheme Good Garage Scheme in UK.

Everybody commented on survey that every garage at some point in a year must be thoroughly tested for quality of work, relevance of work and pricing, but some do not believe all those deliberate faults are serious. The only fault that actually affects the drivability is the low tyre pressure.

All affiliated car workshops carry out audits on all members annually and they must have regular audits.

Mechanics (D Bowall) who worked with some good workshops in UK commented on the report and listed possible reasons for problem with garages in common.

1/ many mechanics don’t have the education or the investment put into training to work on modern cars. The trade has always been a place to put school leavers who under achieved this was ok 20 years ago but not now.

2/ the person ripping you off is most likely to be the nice man who takes your keys than the oily mechanic you’d rather avoid. I’ve met more honest mechanics than I have receptionists.

3/ bonus schemes, they cause staff to rush as does pressure from above, It also stops co-operation between staff to fix faults.

4/ Explain a complex fault to most owners and they’ll stare at you like a dog that’s just been shown a card trick.

Above reasons applicable to all car workshops all over the world as these are common problem everywhere.

In India, servicing industry is un organized and many road side workshops. Corporate like Bosch Car Service, Mahindra First Choice Services are opening franchised based car workshops in India. With advancement of car technologies, there is a need to develop education system or manufacture supported program to train mechanics.

Source: news.sky.com
DailyMail.co.uk

Giving Exact What You Are Looking For is Next Big Thing – MeriCAR Online Directory

Sunday, December 20th, 2009

Take an example of Google search, it is based on that only. Display of button saying “I am feeling lucky” makes it more clear the purpose. There are many web portals and directories. Are all doing well? The challenge is not in building a directory, validating data on regular basis is important.
Recent online survey done by MeriCAR shows 82% car owners are not aware about good workshops in their area. Few websites have a section on car workshops, but unmanageable, just another page. There is a need of “focused” directory to after-sales service car market. MeriCAR Directory service is an effort in this new focused category – Car Servicing Booking online. Recently launched directory meets the requirements of every car owner to find them easily. Maruti has large a network of Maruti Authorized Service Station, but online support to connect them is still a “missing link”. MeriCAR allows any user to contact MASS centers with just a click and support offline for sending enquiry using email and SMS. Maruti car owners still prefer Maruti Authorized Service Station even multi brand is a recent trend in India. To promote multibrand concept in India, MeriCAR has developed online Search Locator for Bosch Car Service for all cities in India. http://www.mericar.com/bosch Team is doing best efforts to manually verifying car workshops contact details.

Neighbourhood car workshops are running based on referrals and road side advertisements. There is a huge gap with availability of car workshops when lots of car owners still looking for good workshops in their area online. MeriCAR Team even finds car workshops visiting in particular area when works managers have not realized yet to have entry in any of the directory. MeriCAR directory would help users to connect them easily and send online booking enquiry.

In India, developing online directory for car workshops is not enough when this business runs based on referrals, MeriCAR is also creating awareness about members car workshops in their area by distributing offers offline.